Privacy Policy

Effective Date: December 18,2024

At Lettys Insurance Agency LLC, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://lettysinsurance.com.

1. Information We Collect 

We may collect personal information that you provide directly to us, such as your name, email address, and phone number when you:

  • Sign up for our newsletter
  • Fill out a contact form
  • Make a purchase or inquiry

2. How We Use Your Information 

We use the information we collect to:

  • Respond to your inquiries or provide requested services
  • Improve our website and customer experience
  • Send promotional communications (only if you have opted in)

3. How We Protect Your Information 

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

4. Sharing Your Information 

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service carriers who help operate our business, subject to confidentiality agreements.

5. Your Rights

You have the right to access, correct, or delete your personal information at any time. You can also opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

6. SMS Terms of Service

By opting into our SMS communications, you agree to the following terms and conditions. Please read them carefully.
1. SMS Consent Communication
Letty’s Insurance values your privacy. The phone numbers collected as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications
If you have consented to receive text messages from Letty’s Insurance, you may receive messages related to the following:
  • Policy updates and renewal reminders
  • Claims status notifications
  • Billing inquiries and payment reminders
  • Promotional offers or discounts (if applicable)
Example Message: “Hello, this is a reminder from Letty’s Insurance regarding your policy renewal due on [Date]. Please visit https://lettysinsurance.com/ or call (817) 672-8081
 for assistance. Reply STOP to opt out.”

3. Message Frequency
Message frequency may vary based on the type of communication. For example, you may receive up to 3 SMS messages per week regarding your policy updates, billing, or claims.
Example: “Message frequency may vary. You may receive up to 3 SMS messages per week regarding your account and policy status.”

4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. Charges may vary for domestic and international messages.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

5. Opt-In Methods
You may opt in to receive SMS messages from Letty’s Insurance by:
  • Providing verbal consent during a conversation
  • Submitting an online form via our website
  • Filling out a paper consent form

 

6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so:

 

7. Help & Support
If you need assistance with our SMS services, you can:

 

8. Changes to SMS Terms & Conditions
Letty’s Insurance reserves the right to modify these SMS Terms & Conditions at any time. Any changes will be updated on our website at https://lettysinsurance.com/.
By opting into SMS communications from Letty’s Insurance, you acknowledge and agree to these terms. If you have any questions, please contact us at (817) 672-8081 or visit our website.
Thank you for choosing Letty’s Insurance!
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

7. Changes to This Privacy Policy 

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly.

8. Contact Us 

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: (817) 672-8081.